我們努力為客戶提供最專業和用戶友好的軟體以及最好的技術和支援服務。我們提供所有的免費試用版 AMusicSoft 幫助您做出正確決定的軟件。 因此，所有客戶都可以從我們的網站下載免費試用版，並在下訂單前對程序進行全面評估。
1. Free Trial Before You Purchase
為了幫助確保我們的產品正是您所需要的， AMusicSoft provides free trial versions of all products for downloading directly from our website. We strongly recommend that all customers download, install, and try the free trial version of any AMusicSoft 對軟件進行全面評估。 這有助於避免購買後的不滿。
2. Up to 30 Days' Money Back
我們提供退款 AMusicSoft product within 30 days of your purchase. Refunds will be approved within this guarantee only under the circumstances below. If a purchase exceeds the product's specified money-back guarantee period, then no refund will be given.
3. Acceptable Refund Circumstances
在以下情況下，我們提供退款或換貨：
購買了錯誤的產品 AMusicSoft，然後從 AMusicSoft 30 天內。 我們可以為您提供錯誤產品的退款。
購買相同產品兩次或購買兩種功能相似的產品。 在這種情況下，我們可以將重複的購買退還給您。
客戶在詢問我們後24小時內從未收到註冊碼，也沒有得到我們支持團隊的答复。 在這種情況下，如果需要，我們將退還訂單。
AMusicSoft 軟件存在致命的技術問題，我們的技術支持團隊無法在 30 天內提供解決方案。
4. Unacceptable Refund Circumstances
We do not accept the refund requests or product exchanges in the following cases:
#1. Non-technical Circumstances
A 'change of mind' after purchase.
The purchase has exceeded 30 days from the initial payment date.
Purchase the wrong software. In this case, a discount will be offered for the right product.
該產品不是從 AMusicSoft直接在其官方網站上購買，在此情況下，以相關經銷商的退款政策為準。
If the user requests a refund due to the absence of features that are NOT in the software's features list or description on our official website.
The license of the purchase is expired, which means the purchase has exceeded the product's specified period.
購買了錯誤的產品，然後再從另一家公司購買正確的產品。
客戶已從其他提供商/公司購買了相似的產品，因此希望退貨。
由於信用卡欺詐或其他未經授權的付款，要求退款。 如果懷疑有欺詐或未經授權的付款，請立即與發卡行聯繫。
AMusicSoft 不同地區之間的產品價格差異或之間的價格差異 AMusicSoft 和其他公司。
The purchased software performs well but fails to meet customers' needs due to a lack of knowledge of the product. AMusicSoft encourages you to read the product description and try the free trial version before making the final purchase decision, to avoid dissatisfaction or buying the wrong product.
Mistakenly purchased the software to use on an incompatible system, AMusicSoft will not refund this order. Please kindly check if your system is compatible with our software or not. Our all software is compatible with the following operation: Windows 11/10/8.1/8/7 (64bit) or Mac OS X 10.11 or higher.
The confirmation email was not received within one hour. Ordinarily, once an order has been validated, AMusicSoft's system will automatically send a confirmation email within 1 hour. However, sometimes the arrival of this email can be delayed due to internet or system glitches, email spam settings, email typos, etc. In this case, the customer should visit the AMusicSoft 支援中心檢索許可證代碼。這 AMusicSoft support team will reply to you within 24 hours (working day).
Fail to register, activate, or use the software due to the operator error. For example, activating the software that you have purchased with another product's license code; entering the license code in the wrong way, or having no Internet connection while registering.
#2. Technical Circumstances
客戶不升級 AMusicSoft 有可用更新時的軟件。
軟體中未發現技術問題。
客戶因技術問題要求退款，但拒絕配合 AMusicSoft 支援團隊透過提供有關問題的詳細描述和資訊來解決問題，或者客戶拒絕嘗試應用支援團隊提供的解決方案 AMusicSoft 支持團隊。
5. How to Apply for a Refund
請將退款申請發送至我們的支持電子郵件：支持@amusicsoft.COM.
退款將在3-5個工作日內處理。
退款一旦發出，相應的許可證將被停用。 請卸載該軟件並將其從計算機中刪除。