Este sitio https://www.amusicsoft.com is established to provide convenient and professional services for users to convert audio files to MP3, M4A, or other audio formats. We take personal information seriously. This Privacy Policy of AMusicSoft se aplica al software, al sitio web (www.amusicsoft.com), and other interactions (e.g., customer service inquiries), you may have with the Company. By accessing all the services of AMusicSoft, acepta cumplir plenamente y estar sujeto a la siguiente política cada vez. Por lo tanto, revise los siguientes términos detenidamente.
1. Acerca de esta Política de Privacidad
AmusicSoft se compromete a proteger su privacidad. Y creamos esta Política para explicar nuestras prácticas de privacidad para que comprenda qué información sobre usted se recopila y cómo se usa y protege.
Cualquier referencia en esta Política a "AMusicSoft", "nosotros", "nuestro", "nos", etc. se interpretarán como una referencia a nosotros. Un "visitante" es alguien que simplemente navega por nuestro sitio web. Un "miembro" es alguien que ha registrado nuestro software. Los términos "usuario" y "usted/su" son identificadores colectivos que se refieren a un visitante, un miembro o alguien que ha descargado nuestro software.
Nuestros datos de contacto también se pueden encontrar a continuación si tiene algún comentario sobre nuestra Política de Privacidad.
2. What Information Do We Gather About You?
#1. Information You Voluntarily Give Us
Registration: When you sign up for an AMusicSoft service (e.g., a subscription), we collect your contact information and account credentials, including your email address, first name, and last name, phone number, order information, address, state, province, ZIP/postal code, city, etc.
Billing: To process payments, we collect and use your payment information. This can include your name, your address, your telephone number, your email address, your credit or debit card information and any other relevant information.
User-Generated Content: We offer you the ability to post content that other users can read (e.g., comments or product reviews). Anyone can read, collect and use any personal information that accompanies your posts. We do not have to publish any of your content. If the law requires us to take down, remove or edit your personal information, we will comply to the required extent.
During Contact with Our Support Center: We collect information from you when you contact customer service through email. This can include your name, contact information, and any other information you choose to provide.
Personal Contacts Data: We may also collect information about how our services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We never scan your device for your contacts or upload that data.
#2. Information Collected Automatically
Cuando se utiliza AMusicSoft software and services, we collect some information automatically. The technologies we use to assist with this data collection include cookies, web beacons, tags and scripts, and software development kits. We use these technologies on our digital properties, including our websites and software, as well as in our email communications and newsletters. The items we log include:
Su dirección IP
Identificadores de cookies
Your operating system and browser (e.g., type, version, and configuration)
Your browser language
Device identifiers (such as MAC address)
We combine this data with other information we collect about you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Ejemplos de cookies que utilizamos:
Cookies de sesión: Utilizamos cookies de sesión para operar nuestro servicio.
Cookies de preferencia: utilizamos cookies de preferencia para recordar sus preferencias y varias configuraciones.
Cookies de seguridad: Utilizamos cookies de seguridad con fines de seguridad.
#3. Information We Create or Generate
We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”).
3. How Do We Collect Information?
Hay varias maneras diferentes en que AMusicSoft recibe y recopila su información personal, incluyendo:
Comunicaciones entre nosotros
Atención al cliente
Campañas de correo electrónico / correo directo
Registro de Productos
Compras
Encuestas
4. What Do We Do with the Information We Collect about You?
AMusicSoft puede utilizar su información personal para los siguientes propósitos:
#1. We provide AMusicSoft productos y servicios
We use your information to help you use AMusicSoft software and our website, such as:
Product registration, usage, and upgrade
Arranging access to your account
Providing customer service, responding to your inquiries, requests, suggestions, or complaints
Completing your payments and transactions
Sending service-related messages (e.g., a change in our terms and conditions)
Letting you take part in paid services, promotions, surveys, research, and comments.
#2. We Carry Out Administrative Tasks
For auditing: We verify that our internal processes work as intended and comply with legal, regulatory, and contractual requirements.
For fraud and security monitoring: We detect and prevent cyberattacks or unauthorized robot activities.
For customer satisfaction: We assess users’ satisfaction with AMusicSoft products and services and our customer care team.
#3. We Develop Products and Services and Do Analysis.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers about their preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.
#4. We Offer Promotions
You can take part in our sweepstakes, and other promotions. Some might have additional rules about how we use and disclose your personal information.
5. How Do We Protect Your Personal Information?
Utilizamos precauciones razonables para proteger su información personal y almacenarla de forma segura. La información confidencial que se nos transmite en línea está cifrada y se nos transmite de forma segura. Además, el acceso a toda la información de nuestros clientes, no solo a la información confidencial mencionada anteriormente, está restringido. Sólo los empleados autorizados que necesitan la información para realizar un trabajo específico tienen acceso a información de identificación personal. Finalmente, los servidores en los que almacenamos información de identificación personal se mantienen en un entorno seguro.
6. Third-Party Analytics
También podemos utilizar herramientas y tecnologías de análisis de terceros para rastrear y analizar datos de nuestros Servicios Lucid. Estas herramientas utilizan Cookies para recopilar información como la frecuencia con la que los usuarios visitan los Sitios, qué páginas visitan y qué otros sitios utilizaron antes de acceder a los Sitios. Utilizamos los datos recopilados por dichas herramientas de análisis de terceros solo para ayudarnos a administrar y mejorar la calidad de los Servicios Lucid y para analizar el uso de Sitios y Aplicaciones. Estos terceros no tienen permitido utilizar la información recopilada en nuestro nombre, excepto para ayudarnos a realizar y mejorar nuestro negocio. Estos servicios recopilan la dirección IP asignada a un usuario en la fecha en que el usuario visita los Sitios, en lugar del nombre del usuario u otra información de identificación personal. Estas Cookies no pueden ser utilizadas por nadie del proveedor externo excepto para proporcionar estos servicios como se describe.
7. Enlaces a otros sitios
Nuestros sitios web pueden contener enlaces a otros sitios. AMusicSoft no es responsable de las prácticas de privacidad o el contenido de esos otros sitios. Alentamos a nuestros usuarios a estar atentos cuando abandonan nuestro sitio y a leer las declaraciones de privacidad de cada sitio web al que podemos vincularnos que pueden recopilar información de identificación personal.
8. Privacidad de los niños
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. What Are Your Rights and Choices?
AMusicSoft usa, procesa y almacena información, según sea necesario para cumplir nuestro contrato con usted, y en función de nuestros intereses legítimos para proporcionar los Productos y Servicios. Confiamos en su consentimiento para procesar información para enviar correos electrónicos promocionales y colocar cookies en sus dispositivos. En algunos casos, AMuiscSoft puede procesar Datos Personales de conformidad con la obligación legal o para proteger sus intereses vitales o los de otra persona.
#1. Communications Preferences
Email: You can unsubscribe from emails and email newsletters from AMusicSoft.
Mail Promotions: You can ask us to unsubscribe from our mail solicitations.
Push Notifications: You can opt out at any time by adjusting your device settings.
#2. Access, Correct, Change/Update, Delete, or Restrict Processing of Your Personal Information
In some jurisdictions, you may exercise the following choices:
Access, modify, or delete the personal information we have about you. For example, individuals located in the European Economic Area (EEA) have certain rights with respect to their personal information, including the right to access, correct, or delete the information we process through your use of the Sites, and/or Products. If you're a user based in the EEA, you can have your information corrected or deleted. You may ask us to correct information you think is inaccurate or completely delete all the information that we hold about you by emailing:Soporte @amusicsoft.com.
Be informed of or receive an electronic copy of the personal information we have about you, for data portability. Access your personal data report by submitting a request at Soporte @amusicsoft.com. Este informe incluirá la información que tenemos sobre usted, que le proporcionamos en un formato estructurado, de uso común y portátil.
Restrict, or object to, how we process personal information about you. It is your right to lodge an objection to the processing of your personal data by emailing: Soporte @amusicsoft.com if you feel the "ground relating to your particular situation" applies. The only reasons we will be able to deny your request are if we can show compelling legitimate grounds for the processing, which override your interest, rights, and freedoms, or if the processing is for the establishment, exercise or defense of a legal claim.
#3. Browser and Platform Controls
Cookie Controls: Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our websites.
Global Privacy Control: Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. In certain territories, when we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
Do Not Track: Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit indicating you do not wish to be tracked. Unlike the GPC described above, there is not a common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above.
10. Actualizaciones a la Política de Privacidad
Esta política de privacidad se actualizó por última vez el 31 de agosto de 2023 según lo exigen las leyes GDPR.
Ocasionalmente actualizaremos esta política de privacidad para reflejar los cambios en nuestros servicios y los comentarios de los clientes. Si hay actualizaciones materiales a esta política o sobre cómo AMusicSoft utilizará su información personal, se lo notificaremos publicando un aviso de dicha actualización en el enlace de la política de privacidad antes de implementar el cambio. Le recomendamos que revise periódicamente esta política de privacidad para estar informado de cómo AMusicSoft está protegiendo tu información.
11. Contáctenos
Las preguntas, comentarios y solicitudes con respecto a esta Política de privacidad son bienvenidos y deben dirigirse a Soporte @amusicsoft.com.