Have any problems in the process of using the AMusicSoft Apple Music Converter? Here we make an answer to those frequently asked questions about order, registration, and product. Just find your answer here, or you could ask us via Apoio, suporte@amusicsoft.com if your problem is not listed.
You can read our tech specs. >> Apple Music Converter Tech Specs
Formatos de entrada suportados:
Supported Output Format: MP3, AC3, AAC, M4A, M4R, AIFF, FLAC, WAV, etc
For most songs, AMusicSoft supports downloading music in 256kbps AAC quality, which would be sufficient for most users. However, it would also depend on the original music quality as well.
It will depend on your Internet also.
You can read our user manual. >> Apple Music Converter User Manual
A legalidade do uso AMusicSoft O Apple Music Converter depende das leis locais e das ações do usuário. Geralmente, é legal converter o Apple Music em formatos sem DRM para uso pessoal, desde que você tenha uma assinatura legítima do Apple Music. No entanto, a utilização dos ficheiros convertidos para fins comerciais ou para uso não pessoal sem a permissão dos detentores dos direitos de autor pode levantar questões de direitos de autor.
Sim, AMusicSoft O Apple Music Converter suporta a conversão de faixas do Apple Music que foram baixadas para o seu armazenamento local. Você só precisa garantir que as faixas que deseja converter foram baixadas no aplicativo Apple Music.
AMusicSoft Apple Music Converter is specifically designed for converting Apple Music and does not support the conversion of other music services such as Spotify, Amazon Music, etc. If you need to convert songs from other services, you'll need to look for dedicated tools for those platforms.
We don't have an obligatory minimum contract period. You can stop the subscription at any moment!
Sim. Oferecemos uma versão de teste gratuita para todos os novos usuários testarem completamente o software. Você pode ir diretamente ao nosso site oficial para baixar e instalar o programa de teste gratuito.
Yes. We provide free support for both trial users and registered users. If you encounter any technical problems when using the trial versions of the programs, you can contact us to submit your queries. Our support team will answer you in 24 hours (working days) or in 48 hours (weekend).
No. Once you've subscribed to the software, you can enjoy the free upgrade and get the latest version.
Sim! Este pedido online é 100% limpo e seguro! Todos os dados trocados durante o processo de pagamento são protegidos por SSL. Todas as informações do seu pedido são 100% seguras.
Não! Não há taxas ocultas no seu AMusicSoft conta. Mas se adquirir o programa fora do Reino Unido ou de outros estados membros da CE, o IVA será cobrado em conformidade.
Sim. No entanto, alguns novos recursos estão limitados à versão gratuita do software. Se você quiser aproveitar todos os recursos do produto, comprar nossa chave de licença completa para obter a atualização mais recente é uma ótima escolha.
Sim. Se você já é um cliente, podemos oferecer um desconto na compra de outros AMusicSoft produtos (somente licença única). Mais ofertas podem ser enviadas por e-mail para o atendimento ao cliente: Apoio, suporte@amusicsoft.com.
Please contact our support team via Apoio, suporte@amusicsoft.com to change the license code to the correct one or directly place an order for the right product and then ask for a refund for the wrong one via email.
AMusicSoft supports a 30-day money-back guarantee. Please read our refund Política de Reembolso before purchasing our products.
Once your refund request is approved, normally it will take 3~7 business days for the credit to appear on your account. Sometimes during holidays, it may take longer but it is not expected to take over 10 days. If you have not got the refund 20 days after the approval, please contact us at Apoio, suporte@amusicsoft.com para verificar o reembolso.
AMusicSoft is based on the subscription plan. The renewal of this software would be billed monthly or yearly automatically (which should depend on the purchase scheme). However, if you wish to cancel it, you could contact our customer service, and we will help deal with your issue within 24-hour working days.
After purchasing the product, you will receive an email from us within 30 minutes. You will find the license key in the email sent to you. After getting the license key, you can copy and paste the code to get your Apple Music Converter registered. If you fail to receive the email, please check your SPAM file folder. Please wait with patience for the delay of Internet or system glitches. If you didn't receive the license code, please contact us: Apoio, suporte@amusicsoft. Com.
After your purchase, you need to register on our website and set a password, then use the password to activate desktop software. >> User Manual of Apple Music Converter
No. A single-user license can work on one computer only. If you want to use our software on another computer (the OS is the same as the prior one), you can contact our team to change it. But once the change is done, you will not be allowed to use it on the old computer.
Check it again and confirm you've put the correct reg name and code. And since it's case-sensitive, please don't leave any space before and after the license. If you keep getting the error message, please send us the screenshot for further analysis.
Please confirm your order has been validated successfully first. Then please check your Spam folder to see whether it's there. Otherwise, please contact us and we'll get back to you as soon as possible.
No. The licenses for AmusicSoft software only are for lifetime use on the specified platform. You have to buy a new license key for your computer running a different OS.
Nota: We offer free lifetime updates and services for all AMusicSoft customers. You can download all AMusicSoft software directly from our official website any time you like. To update your program to the latest version, please launch the software and locate the “Check for Update” section to update the software. Or, contact our Support team to help: Apoio, suporte@amusicsoft. Com.