Frequently Asked Questions of AMusicSoft محول ابل الموسيقى

Have any problems in the process of using the AMusicSoft Apple Music Converter? Here we make an answer to those frequently asked questions about order, registration, and product. Just find your answer here, or you could ask us via الدعم @amusicsoftكوم if your problem is not listed.

  1. You can read our tech specs. >> Apple Music Converter Tech Specs

  2. تنسيقات الإدخال المدعومة:

    • Apple Music M4P, Protected AAC, Purchased AAC, MP3, iTunes M4B, M4A, AIFF, WAV, and Audible AA/AAX
    • Protected iTunes M4V video
    • غير محمية M4V ، MP4 ، MOV الفيديو

    Supported Output Format: MP3, AC3, AAC, M4A, M4R, AIFF, FLAC, WAV, etc

  3. For most songs, AMusicSoft supports downloading music in 256kbps AAC quality, which would be sufficient for most users. However, it would also depend on the original music quality as well.

  4. It will depend on your Internet also.

  5. You can read our user manual. >> Apple Music Converter User Manual

  6. مشروعية استخدام AMusicSoft يعتمد Apple Music Converter على القوانين المحلية وإجراءات المستخدم. بشكل عام، من القانوني تحويل Apple Music إلى تنسيقات خالية من إدارة الحقوق الرقمية للاستخدام الشخصي طالما كان لديك اشتراك شرعي في Apple Music. ومع ذلك، فإن استخدام الملفات المحولة لأغراض تجارية أو للاستخدام غير الشخصي دون الحصول على إذن من أصحاب حقوق الطبع والنشر قد يثير مشكلات تتعلق بحقوق الطبع والنشر.

  7. نعم، AMusicSoft يدعم Apple Music Converter تحويل مسارات Apple Music التي تم تنزيلها على وحدة التخزين المحلية لديك. تحتاج فقط إلى التأكد من تنزيل المسارات التي تريد تحويلها داخل تطبيق Apple Music.

  8. AMusicSoft Apple Music Converter is specifically designed for converting Apple Music and does not support the conversion of other music services such as Spotify, Amazon Music, etc. If you need to convert songs from other services, you'll need to look for dedicated tools for those platforms.

  1. We don't have an obligatory minimum contract period. You can stop the subscription at any moment!

  2. نعم. نحن نقدم نسخة تجريبية مجانية لجميع المستخدمين الجدد لاختبار البرنامج بشكل كامل. يمكنك الانتقال مباشرة إلى موقعنا الرسمي لتنزيل البرنامج التجريبي المجاني وتثبيته.

  3. Yes. We provide free support for both trial users and registered users. If you encounter any technical problems when using the trial versions of the programs, you can contact us to submit your queries. Our support team will answer you in 24 hours (working days) or in 48 hours (weekend).

  4. No. Once you've subscribed to the software, you can enjoy the free upgrade and get the latest version.

  5. نعم! هذا الطلب عبر الإنترنت نظيف وآمن بنسبة 100%! جميع البيانات التي يتم تبادلها أثناء عملية الدفع محمية بتقنية SSL. جميع معلومات طلبك آمنة بنسبة 100%.

  6. لا! لا توجد رسوم خفية على الخاص بك AMusicSoft فاتورة. ولكن إذا قمت بشراء البرنامج من خارج المملكة المتحدة أو من دول أخرى أعضاء في المفوضية الأوروبية، فسيتم فرض ضريبة القيمة المضافة وفقًا لذلك.

  7. نعم. ومع ذلك، تقتصر بعض الميزات الجديدة على الإصدار المجاني الذي يستخدم البرنامج. إذا كنت ترغب في الاستمتاع بجميع ميزات المنتج، فإن شراء مفتاح الترخيص الكامل الخاص بنا للحصول على آخر تحديث يعد خيارًا رائعًا.

  8. نعم. إذا كنت أحد العملاء الحاليين، يمكننا أن نقدم لك خصمًا عند شراء عملاء آخرين AMusicSoft المنتجات (ترخيص واحد فقط). يمكن إرسال المزيد من العروض عبر البريد الإلكتروني لخدمة العملاء: الدعم @amusicsoftكوم.

  9. Please contact our support team via الدعم @amusicsoftكوم to change the license code to the correct one or directly place an order for the right product and then ask for a refund for the wrong one via email.

  10. AMusicSoft supports a 30-day money-back guarantee. Please read our refund سياسة الاسترجاع before purchasing our products.

  11. Once your refund request is approved, normally it will take 3~7 business days for the credit to appear on your account. Sometimes during holidays, it may take longer but it is not expected to take over 10 days. If you have not got the refund 20 days after the approval, please contact us at الدعم @amusicsoftكوم to check the refund.

  12. AMusicSoft is based on the subscription plan. The renewal of this software would be billed monthly or yearly automatically (which should depend on the purchase scheme). However, if you wish to cancel it, you could contact our customer service, and we will help deal with your issue within 24-hour working days.

  1. After purchasing the product, you will receive an email from us within 30 minutes. You will find the license key in the email sent to you. After getting the license key, you can copy and paste the code to get your Apple Music Converter registered. If you fail to receive the email, please check your SPAM file folder. Please wait with patience for the delay of Internet or system glitches. If you didn't receive the license code, please contact us: الدعم @amusicsoft. com.

  2. After your purchase, you need to register on our website and set a password, then use the password to activate desktop software. >> User Manual of Apple Music Converter

  3. No. A single-user license can work on one computer only. If you want to use our software on another computer (the OS is the same as the prior one), you can contact our team to change it. But once the change is done, you will not be allowed to use it on the old computer.

  4. Check it again and confirm you've put the correct reg name and code. And since it's case-sensitive, please don't leave any space before and after the license. If you keep getting the error message, please send us the screenshot for further analysis.

  5. Please confirm your order has been validated successfully first. Then please check your Spam folder to see whether it's there. Otherwise, please contact us and we'll get back to you as soon as possible.

  6. رقم التراخيص الخاصة بـ AmusicSoft software only are for lifetime use on the specified platform. You have to buy a new license key for your computer running a different OS.

ملحوظة: We offer free lifetime updates and services for all AMusicSoft customers. You can download all AMusicSoft software directly from our official website any time you like. To update your program to the latest version, please launch the software and locate the “Check for Update” section to update the software. Or, contact our Support team to help: الدعم @amusicsoft. com.