Have any problems in the process of using the AMusicSoft Apple Music Converter? Here we make an answer to those frequently asked questions about order, registration, and product. Just find your answer here, or you could ask us via wsparcie@amusicsoft.com if your problem is not listed.
You can read our tech specs. >> Spotify Music Converter Specyfikacja techniczna
Supported Input Formats: All Spotify Songs (OGG format)
Obsługiwany format wyjściowy:
Okna: MP3, M4A, FLAC, WAV
Mac: MP3, M4A, FLAC
For most songs, AMusicSoft supports output quality from 128 Kbps to 320 Kbps, which would be sufficient for most users. However, it would also depend on the original music quality as well.
It will depend on your Internet also.
You can read our user manual. >> Apple Music Converter User Manual
Legalność używania AMusicSoft Spotify Music Converter depends on local laws and the user's actions. Generally, it is legal to convert Apple Music into DRM-free formats for personal use. However, using the converted files for commercial purposes or non-personal use without permission from copyright holders may raise copyright issues.
Tak AMusicSoft Spotify Music Converter supports the conversion of local tracks that have been downloaded to your local storage. You just need to ensure that the tracks you want to convert have been downloaded within the Spotify app.
AMusicSoft Spotify Music Converter is specifically designed for converting Spotify and does not support the conversion of other music services such as Apple Music, Amazon Music, etc. If you need to convert songs from other services, you'll need to look for dedicated tools for those platforms.
We don't have an obligatory minimum contract period. You can stop the subscription at any moment!
Tak. Oferujemy bezpłatną wersję próbną dla wszystkich nowych użytkowników, aby mogli w pełni przetestować oprogramowanie. Możesz bezpośrednio przejść do naszej oficjalnej strony internetowej, aby pobrać i zainstalować bezpłatny program próbny.
Yes. We provide free support for both trial users and registered users. If you encounter any technical problems when using the trial versions of the programs, you can contact us to submit your queries. Our support team will answer you in 24 hours (working days) or in 48 hours (weekend).
No. Once you've subscribed to the software, you can enjoy the free upgrade and get the latest version.
Tak! To zamówienie online jest w 100% czyste i bezpieczne! Wszystkie dane wymieniane podczas procesu płatności są zabezpieczone protokołem SSL. Wszystkie informacje o Twoim zamówieniu są w 100% bezpieczne.
NIE! Nie ma żadnych ukrytych opłat na Twoim koncie AMusicSoft rachunek. Jeśli jednak zakupisz program spoza Wielkiej Brytanii lub z innego państwa członkowskiego UE, wówczas zostanie naliczony podatek VAT.
Tak. Jednak niektóre nowe funkcje są ograniczone do bezpłatnej wersji oprogramowania. Jeśli chcesz cieszyć się wszystkimi funkcjami produktu, kupno naszego pełnego klucza licencyjnego w celu uzyskania najnowszej aktualizacji jest doskonałym wyborem.
Tak. Jeśli jesteś już naszym klientem, możemy zaoferować Ci zniżkę na zakup innych AMusicSoft produkty (tylko licencja pojedyncza). Więcej ofert można przesłać e-mailem do działu obsługi klienta: wsparcie@amusicsoft.com.
Please contact our support team via wsparcie@amusicsoft.com to change the license code to the correct one or directly place an order for the right product and then ask for a refund for the wrong one via email.
AMusicSoft supports a 30-day money-back guarantee. Please read our refund Regulamin Zwrotów before purchasing our products.
Once your refund request is approved, normally it will take 3~7 business days for the credit to appear on your account. Sometimes during holidays, it may take longer but it is not expected to take over 10 days. If you have not got the refund 20 days after the approval, please contact us at wsparcie@amusicsoft.com sprawdzić zwrot pieniędzy.
AMusicSoft is based on the subscription plan. The renewal of this software would be billed monthly or yearly automatically (which should depend on the purchase scheme). However, if you wish to cancel it, you could contact our customer service, and we will help deal with your issue within 24-hour working days.
After purchasing the product, you will receive an email from us within 30 minutes. You will find the license key in the email sent to you. After getting the license key, you can copy and paste the code to get your Apple Music Converter registered. If you fail to receive the email, please check your SPAM file folder. Please wait with patience for the delay of Internet or system glitches. If you didn't receive the license code, please contact us: wsparcie@amusicsoft. Com.
After your purchase, you need to register on our website and set a password, then use the password to activate desktop software. >> User Manual of Apple Music Converter
No. A single-user license can work on one computer only. If you want to use our software on another computer (the OS is the same as the prior one), you can contact our team to change it. But once the change is done, you will not be allowed to use it on the old computer.
Check it again and confirm you've put the correct reg name and code. And since it's case-sensitive, please don't leave any space before and after the license. If you keep getting the error message, please send us the screenshot for further analysis.
Please confirm your order has been validated successfully first. Then please check your Spam folder to see whether it's there. Otherwise, please contact us and we'll get back to you as soon as possible.
No. The licenses for AmusicSoft software only are for lifetime use on the specified platform. You have to buy a new license key for your computer running a different OS.
Uwaga: Oferujemy bezpłatne, dożywotnie aktualizacje i usługi dla wszystkich AMusicSoft customers. You can download all AMusicSoft software directly from our official website any time you like. To update your program to the latest version, please launch the software and locate the “Check for Update” section to update the software. Or, contact our Support team to help: wsparcie@amusicsoft. Com.