Amazon Music App Not Working on PC? Fix It in 2025

Is your Amazon Music app not working on PC in 2025? You're not alone. Many users report that Amazon Music crashes on startup, doesn’t load properly, or simply fails to play songs on Windows 10/11. If you’re experiencing these issues, don’t worry—this guide will walk you through the best solutions available.

From app bugs and system errors to account glitches and connectivity issues, we’ve covered every possible fix. Plus, you’ll learn how to bypass these problems altogether by downloading Amazon Music for offline listening using AMusicSoft Amazon Music Converter.

Article Content Why Amazon Music App Is Not Working Basic Fixes to Try First Advanced Solutions for Persistent Problems Use AMusicSoft to Listen Without Glitches FAQs About Amazon Music App Issues Conclusion

Why Amazon Music App Is Not Working

Several common reasons may cause your Amazon Music app to malfunction on PC:

• Outdated app version
• Corrupted installation files
• Windows updates causing incompatibility
• Amazon account login issues
• Cache buildup or corrupt app data
• Network connection problems

Basic Fixes to Try First

Before diving into technical solutions, try these simple troubleshooting methods:

• Restart your PC and relaunch Amazon Music
• Check your internet connection
• Update the Amazon Music app from the Microsoft Store
• Clear Amazon Music cache
• Ensure you're using the correct Amazon account

Advanced Solutions for Persistent Problems

If none of the basic methods work, try these in-depth solutions:

1. Reinstall Amazon Music

Go to Settings > Apps > Amazon Music > Uninstall. Then reinstall from the official source.

2. Reset the App

Settings > Apps > Amazon Music > Advanced options > Reset.

3. Check Windows Firewall or Antivirus

Ensure your security tools aren't blocking the app.

4. Use Compatibility Mode

Right-click Amazon Music shortcut > Properties > Compatibility > Run this program in compatibility mode.

Use AMusicSoft to Listen Without Glitches

If you're still facing playback issues, why not listen offline? AMusicSoft Amazon Music Converter lets you download Amazon Music as MP3, FLAC, or WAV—without quality loss or DRM restrictions.

Here’s how to use it:

Step 1. Launch AMusicSoft Amazon Music Converter

Download and install the software. Open it and select Amazon Music from the platform list.

Step 2. Log In and Select Songs or Playlists

Log into your Amazon Music account within the built-in interface, then pick the songs or playlists you want to convert.

Step 3. Start Converting

Click “Convert” to begin downloading your Amazon Music to local files.

Step 4. Access Your Downloads

Once completed, go to the output folder to play or transfer your downloaded music freely.

Try It Free Try It Free

Want more control over your music? Explore these guides for more tips:

• How to download Amazon Music
• Offline listening for Amazon Prime Music
• How to rip music from Amazon
• Amazon Music DRM removal guide

FAQs About Amazon Music App Issues

Why is my Amazon Music app not working on Windows 11?
It may be due to compatibility or missing updates. Reinstalling or resetting the app often resolves this.

Can I still listen to Amazon Music without using the app?
Yes. Tools like AMusicSoft Amazon Music Converter let you download and play music offline.

Does Amazon Music work offline on PC?
Only with the desktop app and a Prime/Unlimited plan. For full control, use a music downloader like AMusicSoft.

Conclusion

The Amazon Music app not working on your PC in 2025 can be frustrating—but there are plenty of fixes available. Whether it’s resetting the app, updating Windows, or switching to offline listening, you now have all the tools needed to enjoy music without interruption.

For uninterrupted playback, AMusicSoft Amazon Music Converter offers the most reliable way to enjoy Amazon Music anytime, anywhere—no app crashes, no streaming errors.