Amazon Music Download Queue Not Working? Here's How to Fix It [2025]

Written By Robert Fabry Last updated: July 15, 2025

Have you ever queued up a list of your favorite songs in the Amazon Music app only to discover that the downloads won’t start or get stuck mid-process? You’re not alone. Many users experience this frustrating issue with the Amazon Music download queue not working properly.

Whether you're using Amazon Music Unlimited or Prime Music, failed or delayed downloads can disrupt your music experience—especially when you're trying to listen offline. But don't worry, there are multiple ways to fix this issue effectively.

In this guide, we'll break down the main reasons behind a frozen Amazon Music download queue, and most importantly, show you how to fix it quickly. You’ll also discover how to bypass the app entirely by using a powerful Amazon Music Converter tool.

Article Content Why Amazon Music Download Queue Is Not Working Common Fixes to Resolve the Queue Issue Download Amazon Music Without the App How to Use AMusicSoft Amazon Music Converter Additional Tips to Avoid Download Queue Problems Conclusion

Why Amazon Music Download Queue Is Not Working

The download queue not functioning in Amazon Music can be attributed to several common causes:

  • Unstable Internet Connection: Interrupted Wi-Fi or mobile data signals can prevent queued songs from starting.
  • Amazon Music App Bugs: Temporary glitches or corrupted cache files often result in download issues.
  • Outdated App Version: Using an outdated version of the app may conflict with Amazon’s servers.
  • Device Storage Limitations: Insufficient storage space can cause queued downloads to fail.
  • Account or Subscription Issues: Expired Prime or Unlimited subscriptions can restrict downloads.

Common Fixes to Resolve the Queue Issue

Before switching tools or contacting support, try the following methods to fix the download queue not working issue:

  • Restart your Amazon Music app and your device.
  • Clear cache and app data through your phone settings.
  • Check and free up internal storage space.
  • Reconnect to a stable Wi-Fi or mobile network.
  • Update your Amazon Music app to the latest version.
  • Log out and log back in to refresh your session.

If these steps don’t work, you might want to consider an alternative solution—downloading Amazon Music using third-party software.

Download Amazon Music Without the App

If you want to enjoy Amazon Music offline without relying on the app (and avoid queue bugs), AMusicSoft Amazon Music Converter is a powerful solution.

It allows you to convert Amazon Music tracks to MP3, M4A, WAV, and more, which you can store permanently on any device without DRM limitations. This tool is perfect for those who want to enjoy Amazon Prime Music offline seamlessly.

How to Use AMusicSoft Amazon Music Converter

Follow these steps to download Amazon Music without encountering queue issues:

Step 1. Launch AMusicSoft Amazon Music Converter

Download and open the software. From the main interface, select "Amazon Music" platform.

Launch AMusicSoft and choose Amazon Music platform

Step 2. Log in and Select Songs or Playlists

Log in with your Amazon account. Then browse your music library and select songs or playlists to convert.

Choose Amazon Music playlist to convert

Step 3. Start the Conversion Process

Click on the "Convert" button to begin downloading and converting the selected tracks.

Start converting and downloading Amazon Music

Step 4. View and Play the Downloaded Files

After conversion, go to the "Finished" tab to check and play the downloaded songs.

View downloaded Amazon Music files

Try It Free Try It Free

Additional Tips to Avoid Download Queue Problems

Here are some useful tips to ensure you never face download queue problems again:

  • Regularly update your Amazon Music app to the latest version.
  • Keep at least 1GB of free space on your device.
  • Use a high-speed and stable Wi-Fi connection when downloading music.
  • Avoid downloading too many songs simultaneously.
  • Use a desktop downloader to download Amazon Music to computer for better performance.

Conclusion

When the Amazon Music download queue fails to work, it can feel frustrating—especially if you rely on offline playback. Fortunately, with the right fixes and tools, you can solve the issue quickly.

Try the basic solutions first, but for long-term reliability and higher control over your music files, consider using AMusicSoft Amazon Music Converter. Not only will it help avoid queue bugs, but it will also let you keep your music forever.

Want to know more? Check out related guides such as how to transfer Amazon Music to iTunes or explore our comparison on Amazon Music vs Spotify.

FAQ

Q1: Why is my Amazon Music download queue stuck?

A: It can be due to network issues, outdated app version, or lack of storage.

Q2: Is there a way to download Amazon Music without using the official app?

A: Yes, with AMusicSoft Amazon Music Converter, you can directly download songs to your computer.

Q3: Can I keep Amazon Music songs forever?

A: Using third-party tools like AMusicSoft, you can save your songs permanently in MP3 or other formats without DRM.

Leave a Comment