Amazon Music Not Downloading? [2025 Full Guide to Fix It]

Written By Robert Fabry Last updated: July 4, 2025

Amazon Music offers a seamless way to enjoy music offline, but sometimes the download process fails, leaving users frustrated. You may find your Amazon Music downloads stuck, grayed out, or missing completely.

If you're facing this issue, don't worry. This guide will walk you through the reasons and offer proven solutions to fix Amazon Music not downloading problems on Android, iOS, Windows, and Mac. We’ll also introduce a powerful alternative method to download Amazon Music without limits.

Article Content Why Amazon Music Is Not Downloading Fix on Android/iOS Fix on PC/Mac Best Way to Download Amazon Music Without Limits Extra Tips to Avoid Download Errors Conclusion

Why Amazon Music Is Not Downloading

Before fixing the problem, it’s crucial to understand why Amazon Music is not downloading. Here are the most common causes:

  • Unstable or weak internet connection
  • Amazon Music app cache overload
  • Device storage full
  • Outdated app version
  • Streaming-only subscriptions (e.g., Prime tier limitations)
  • DRM restrictions on certain content

Fix Amazon Music Not Downloading on Android/iOS

If you're using Amazon Music on a mobile device and downloads won't start or finish, try these fixes:

  • Reconnect to a stable Wi-Fi network
  • Clear app cache and data
  • Free up phone storage
  • Log out and back into your account
  • Uninstall and reinstall the app

If you're looking for a more flexible solution, consider downloading music using an external tool like AMusicSoft Amazon Music Converter.

Fix Amazon Music Not Downloading on PC/Mac

Desktop users may encounter similar problems. Follow these tips to resolve the issue:

  • Ensure you are signed into the correct account
  • Restart the Amazon Music desktop app
  • Temporarily disable VPN or proxy tools
  • Check your Amazon Music subscription status
  • Try downloading from a different user profile

If you're using Amazon Music Free or Amazon Prime Music, remember that only a limited catalog is available for download. A better way is to convert and download songs using AMusicSoft.

Best Way to Download Amazon Music Without Limits

For a guaranteed and DRM-free Amazon Music download experience, we recommend using AMusicSoft Amazon Music Converter. This tool allows you to download any song, playlist, or album from Amazon Music to MP3, M4A, WAV, or FLAC without any quality loss.

Here's how to use it step by step:

Step 1. Launch AMusicSoft Amazon Music Converter and choose "Amazon Music" as the source.

Choose Amazon Music platform in AMusicSoft

Step 2. Browse or search for the songs, albums, or playlists you want to download.

Choose Amazon Music playlist to convert

Step 3. Choose output format and destination folder, then click "Convert" to start.

Start downloading Amazon Music

Step 4. Once finished, click "Finished" to view your downloaded files.

View downloaded Amazon Music

Learn more about AMusicSoft here

Try It Free Try It Free

Extra Tips to Avoid Download Errors

To ensure you don’t face download failures in the future, keep in mind the following:

  • Keep the Amazon Music app updated
  • Regularly clear app cache
  • Maintain enough device storage
  • Use high-speed and stable networks

You can also explore this guide on how to download Amazon Music for complete flexibility.

If you're an iTunes user, check out this article on how to transfer Amazon Music to iTunes.

Conclusion

When Amazon Music is not downloading properly, it can be frustrating. But as shown above, simple fixes are available depending on your device. For a more reliable solution that offers complete control, AMusicSoft Amazon Music Converter is your best option.

It not only solves the download problem but also lets you keep your favorite tracks permanently across any device. Start using it today and enjoy offline Amazon Music like never before!

FAQs

1. Why are my Amazon Music downloads grayed out?
This usually happens due to expired content rights or subscription issues. Try refreshing the app or checking your plan.

2. Can I keep Amazon Music songs forever?
Not with the native app. But with tools like AMusicSoft Amazon Music Converter, you can download and store songs permanently.

3. Is AMusicSoft legal to use?
AMusicSoft is meant for personal use and is legal as long as you don’t distribute the converted files.

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