Spotify Wrapped Not Working: How to Fix It

Written By Robert Fabry Last updated: January 4, 2024

Spotify Wrapped, which started in the year 2015, is one of the most awaited features of Spotify users at the end of the year because it highlights or wraps up their most played songs in the given year. It somehow serves as the memory lane for most Spotify users which they can use to reminisce their choice of music, and what’s more fun about it is you can also share it with your friends. However, the joy and excitement it brings can be ruined once Spotify Wrapped not working kicks in. But don’t worry because we got you covered.

In this post, we will tackle how you can view Spotify Wrapped which can be your guide if it is your first time to use this feature, common reasons why Spotify wrapped not working and solutions for each issue and lastly, an additional tip which I think can benefit you especially if you don’t have an upgraded Spotify account. Are you getting excited to discover all of these? Then, without further ado, let’s get the ball rolling!

Contents Guide Part 1. How to See Spotify Wrapped?Part 2. Why Is My Wrapped Not Showing and How to Fix?Part 3. Bonus: Listen to Spotify Offline without PremiumPart 4. Conclusion

Part 1. How to See Spotify Wrapped?

Spotify Wrapped 2020

Before we discussed the possible causes why Spotify Wrapped not working, Let’s begin first on how to see Spotify Wrapped 2020. If you just heard about Spotify Wrapped 2020 and it’s your first time to access it, then here is your quick guide on how and where you can find the stories and playlist of Spotify Wrapped.

  1. For you to view the landing page of your Spotify Wrapped, go to Spotify’s homepage, log in your Spotify account details and just continue scrolling down until you see a pink icon that has “Your 2020 Wrapped” on it. If happens that you can’t see it, you can also enter “2020 Wrapped” on the search tab or scroll down until you see the Wrapped icon.

For non-subscribers, you can visit https://byspotify.com then click the “Start” button on the landing page to view listening data of Wrapped.

  1. Once you tapped on the "Your Wrapped" banner, it will direct you to the landing page of Wrapped on your app. Then, for you to see the stats and stories, click the “See how you listened in 2020” banner on the upper part of your app.

Another interesting about Spotify Wrapped is that you can also find other amazing end-of-the-year features, including your top 100 most played songs in this year, the trending songs that you haven’t played, and songs of some of the famous artists in the year.

  1. You can also share your Wrapped up story slide by hitting the “Share this story” that can be found on the individual story card. You have the option in which social media you want to share it.

Note that Wrapped stories are only available to access for a limited duration, and unfortunately, you can’t view them once the stories already expired. However, you can view your previous Wrapped playlist just by simply typing the year and “wrapped” on the search bar.

Also, keep in mind that the whole breakdown of Wrapped won’t be accessible on your Spotify desktop version, although some features are accessible.

In the desktop version of your Spotify, you can see there your Wrapped 2020 playlist, hits playlist that you have missed, and also, the Wrapped playlists that are uniquely made for you by just navigating on the “Made for you” tab. Moreover, you can view your most played songs before in the “Repeat Rewind” and the most recent one “On Repeat”.

Part 2. Why Is My Wrapped Not Showing and How to Fix?

Based on the report of some Spotify users, as well as, on the post in the Spotify Community. It is said that there are 4 commonly encountered issues why Spotify Wrapped not working. I gathered here the information that I got and also included the solutions for each issue.

1. Spotify Wrapped Not Found

It is said to be that Spotify Wrapped not available is a commonly reported issue from Spotify users why Spotify Wrapped not working. As reported, the Wrapped section cannot be found when they keep scrolling down or even searching it on the provided Search Bar, and the only thing they can find is the three-year-end playlist.

Solutions:

  1. Clear the Spotify cache of your device.

Here are the steps to guide you if ever you don’t have an idea to delete the cache on your Spotify

  1. Launch your Spotify app on your device and proceed to Settings
  2. Keep scrolling down and look for Storage and select Delete cache. (Note: Once you tap on Delete Cache, it will clear all the songs that you have downloaded and saved on your local storage.)
  3. Keep your Spotify App Up-to-date

One of the reasons why Spotify Wrapped not working or available is because maybe the version of your Spotify is not updated to its latest version. Once you have updated your app, the Spotify Wrapped section will be visible on the main page.

You can also get the updated version of Spotify when you visit the 2020 Wrapped webpage. I included here the steps as your guide:

  1. On the browser of your device, type 2020.byspotify.com.
  2. Select Start.
  3. After that, you will be directed to the main page where you will enter your credentials for you to access the Wrapped page.
  4. Once you have entered the Wrapped page, choose the APP DOWNLOAD so you will have the updated version of the Spotify app. After you finished downloading the app, sign in again to your Spotify account, for you to see Wrapped stories.

2. Wrapped Story Cannot Be Viewed

There are some reports too from Spotify users that they can view on the webpage of the Spotify Wrapped 2020 but once they are already redirected to the app, the Wrapped story just kept on loading and can’t be opened.

Solutions:

  1. Your Internet Connection might be unstable

Try to check your internet connection because a weak connection can prevent your Wrapped 2020 to load. Exit first your Spotify app, then check your internet connection and relaunch your Spotify after.

  1. Review the Accessibility Settings of your device

Ensure that the animation setting of your device is switched on because this can also affect the loading of the stories.

3. Spotify Wrapped Stories Keep Crashing the App

Another reported Spotify Wrapped not working issue from some users is the app keeps crashing whenever they select the Wrapped icon.

Solutions:

  1. Try to relaunch the App
  2. Clear the Cache
  3. Uninstall the app and get the updated version of the Spotify app.

Fix Spotify Wrapped Not Working

4. Slides Keeps Skipping When Viewing Wrapped Stories

Some Spotify users also reported that they experienced display issues when viewing the slide. They said that whenever they view the sliders, the app just continuously skips the slides and only displays the last slide which results in Spotify Wrapped not working.

Solutions:

  1. Go to the settings of your phone and turn on the Animation setting.
  2. Switch off your phone’s Battery Saver.

Part 3. Bonus: Listen to Spotify Offline without Premium

As a bonus tip, I included here a method on how you can listen to Spotify even if you don’t have an upgraded premium account offline and also, prevent you from experiencing Spotify Wrapped not working. Already excited about how to do it? Well, first let me introduce to you a tool that can help you to make it possible, this is none other than AMusicSoft Spotify Music Converter.

AMusicSoft Spotify Music Converter is a converter that can download any songs from Spotify. It has this feature that can remove the DRM protection that is encrypted on each music track that will allow you to play the songs even if you don’t have a premium account and even offline. Also, once you have downloaded the songs, you can keep these tracks forever and you are free to choose which type of audio format you want to use such as WAV, MP3, FLACC, etc. that is compatible on your device.

Another interesting feature of this program is that it maintains the quality of the songs as if it was the original one even with the conversion speed of x5. Moreover, it keeps the ID3 tag as well as the metadata of each track for it to remain organized.

Therefore, if you want to try this wonderful tool, then just go to their official website where you can download AMusicSoft Spotify Music Converter. You can also find in there more fascinating features and uses of this software.

Free Download Free Download

Part 4. Conclusion

To sum it up, Spotify Wrapped not working might be a challenge for Spotify users especially if they just want to remember all of the songs that they played at the end of the year. However, by providing the possible fix for each cause, I hope that you can able to view your Wrapped stories and playlists with ease, enjoy the music with your friends and make the most out of Spotify.

Moreover, you also discovered that you can also listen to Spotify offline even without a premium with the use of a professional tool called AMusicSoft Spotify Music Converter. Well, that’s everything for now. See you on my other posts! Have fun and enjoy listening to your Spotify Wrapped.

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