How To Fix Apple Music Keeps Crashing In iOS 17 (7 Ways)

Written By Robert Fabry Last updated: February 8, 2024

Are you facing frustrating app crashes on your iPhone after updating to iOS 17? Such as Apple Music keeps crashing on iPhone after the update. Some shopping apps like Amazon and eBay can't be open either. Why are my Apple Music app and other apps crashing in iOS 17? Don't worry. In this blog, we'll explore the reasons behind why your Apple Music app keeps crashing after the iOS 17 update and provide practical solutions to fix it. Do you get ready to regain a seamless music experience? Let's start!

Contents Guide Part 1. Why Does My Apple Music Keep Crashing?Part 2. 7 Methods To Fix Apple Music App Crashing IssuesPart 3. Bonus: How to Enjoy Apple Music Without Apple Music AppPart 4. Conclusion

Part 1. Why Does My Apple Music Keep Crashing?

The problem of Apple Music keeps crashing on iPhone could be caused by several factors. The major ones are to be discussed in this section and see if you have been encountering the same factors causing your Music app to keep crashing while being used.

  • Apple Music Server Is Down: One possible reason why the Apple Music app keeps crashing could be the Apple Music server itself. Sometimes, the server is down for some maintenance purposes, or could be just an error that is suddenly occurring within the system that causes the Music app to crash in itself.
  • Unstable Internet Connection: The Music app keeps crashing on your device because your internet connection might not be so stable to handle such processes as loading or streaming music. So, before doing any service or function in Apple Music, you have to check first if you have a stable connection to proceed with the process.
  • Not Enough Storage Space: To download a lot of music files and be able to save them on your device, you must have a storage area that is sufficient enough to handle all these files. If it has only a very small space left, your iPhone can't run the apps properly.
  • Outdated Apple Music Application: Another reason for the Apple Music app crashing in iOS 17 is software incompatibility. Sometimes the app might not work well with the new iOS version. App developers need to update the Music app to match the changes in the new iOS, and it might take some time for them to catch up. Until then, apps might act weird and crash.
  • iOS System Bugs: Sometimes, some bugs occur when Apple tests the beta iOS version before releasing it to everyone. The beta software is not the final version, so it may contain errors or inaccuracies. That's why your apps are crashing after the iOS 17 update.
  • Too Many Applications Running on Background: If there are a lot of applications opened on your device and all of them are running, the memory and data that are supposed to be used for the Apple Music app are eaten up by those active applications instead. This is also a possible reason why you keep on having your music app freeze and crash most of the time you try to open it.

Part 2. 7 Methods To Fix Apple Music App Crashing Issues

If your Apple Music app keeps crashing all the time due to the factors mentioned above, you must have them fixed in the most effective way possible. The guidelines on how to solve this are enumerated below.

Method 1. Check Apple Music Current System Status

Before getting started, you should verify that the issue is not from Apple’s server. You can visit the Apple Support System Status page via the browser, and you’ll immediately see when all services or systems are experiencing a problem, such as Apple Music. If Apple Music shows the green signal, then the server side is okay. If it is shown in yellow or red, that service is facing an outage, and you will have to wait for it to be restored before you can run your Music app.

Apple Music Current System Status

Method 2. Check Network Connection

The second thing you can do when Apple Music keeps crashing is to check the internet connection. Most of the problems related to Apple Music are fixed after changing the WIFI settings or switching to data. You can also restart the router when you are at home or office. Some shared or public networks, such as schools/offices restrict access to certain services. You can contact the IT department to check for restrictions.

Method 3. Update Your Apple Music App

As you can notice, most of the time a new version of the Apple Music app is released, and the former version will soon start experiencing some unusual errors and bugs that keep the application getting slower. If it seems that the case is the same for you, then it is a sign to start updating your current application from the App Store and get the newest version.

Update Your Apple Music App

Method 4. Check and See if You Have Enough Storage Space

Full device storage will not only cause the error about Apple Music keeps crashing but will cause a lot more errors in the long run. So, to avoid this, try freeing up some of your storage space by simply deleting your unused videos, photos, or recordings saved. If this is done, try to observe if there are no more problems encountered when downloading the Apple Music songs. You must check as well if they are already appearing on your downloads folder. Also, notice if there are still some issues showing up on your music app right after doing this method.

Related Topics: How To Delete All Music From My iPhone

Method 5. Force Restart Your iOS device

In most problems, not just only in Apple Music but also in other applications and programs, restarting your iOS device right after experiencing the error is proven a good way to solve the issues faced at the moment.

Restart iPhone X, 11, 12, 13, or later: Press and hold either volume button and the side button until the power-off slider appears. Drag the slider, then wait 30 seconds for your device to turn off. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Force Restart Your iOS

After doing so, try to run the Apple Music app once again and check if the functions are working fine again.

Method 6. Close the Open Apps on Your iPhone

The issue of Apple Music keeps crashing may happen if your iPhone opens many apps in the background. Many users have a habit of running unused apps in the background every time to load content on their iPhones quickly. However, these apps may take up a lot of system resources. There are times when you may want to close all the background apps on your iPhone.

Follow these steps if your iPhone is Face ID-enabled and doesn't have a Home button:

  1. From your Home Screen, swipe up from the bottom to the middle of the screen to access the App Switcher.
  2. Swipe sideways to locate the apps you want to close.
  3. Again, swipe up on the app previews to close the apps. You'll need to use multiple fingers to close multiple apps simultaneously.

Close Apps On Your iPhone

Method 7. Downgrade to an Older iOS Version

Try downgrade to an older iOS version like iOS 16 that is compatible with your apps if everything else fails. This is not advised, though, since it might result in compatibility problems, security risks, or data loss. If you think it's a hassle, you may wait for another release by Apple. The new iOS may fix this issue.

Part 3. Bonus: How to Enjoy Apple Music Without Apple Music App

If all the methods given above were tried but did not result in any reliable effect to solving Apple Music keeps crashing problem, the only way left for you to avoid it from happening is to discontinue using the music app. But since you really love the music from the streaming platform, you cannot just let go of it easily. To tell you the good news, even without the Apple Music app, you can continue playing your favorite music through the help of a professional music converter that can reliably do the procedures of downloading and converting music into different output formats.

When it comes to such processes, you may use AMusicSoft Apple Music Converter which is not just very good in conversion and download procedures. It can also make protected songs unprotected by removing DRM from Apple Music and iTunes protected files at 5X faster speed while keeping ID tags from original songs after conversion. AMusicSoft Apple Music Converter provides common output format options including MP3, M4A, FLAC, WAV, AIFF, AAC, and ALAC. With songs in a normal format, you can easily share, edit or transfer them. In this way, you won’t have the need to access the application ever or connect your device to the internet in order to listen to Apple Music offline.

Step 1. To start with the process, you should download the application first. Open your browser and navigate to the website of AMusicSoft. From here, select the Download button under Apple Music Converter. Right after the complete download of the app, you should proceed then with the installation process.

Free Download Free Download

Step 2. To download Apple Music songs as local files, open AMusicSoft software and enter the built-in Apple Music Web Player. Then sign in using your own account. Then you can search for the songs you want to download. Simply by dragging them to the "+" button, the software will fetch data from Apple Music.

Choose the Music Tracks

Step 3. Now, simply select the output format, set the bit rate and sample rate, as well as the conversion speed according to your requirements.

Select the Output Format

Step 4. Click the "Convert" button. AMusicSoft Apple Music Converter will help you remove DRM from Apple Music immediately by batch converting them with 5X quick speed.

Convert the Music

Just wait for the process to be completed patiently. Now you have downloaded DRM-free music on your Windows or Mac computer, you can play them on any music player for offline listening, or transfer converted songs to other devices for streaming, such as smart TVs, smart speakers or portable music players.

Part 4. Conclusion

The occurrence of problems and errors such as Apple Music keeps crashing, is just normal while using the Apple Music app. To solve it casually, you first have to know the root of the problem and then proceed with the corresponding troubleshooting method. On the other hand, if you really wish not to experience the same thing again, you may then use AMusicSoft Apple Music Converter which is the best tool that you can use to download your favorite songs.

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