Apple Music Not Working Problem: How to Fix It

Written By Robert Fabry Last updated: July 28, 2023

With a vast number of subscribers, Apple Music has been one of the most successful music streaming sites nowadays. It is a home for almost 100 million songs that subscribers can enjoy anytime and anywhere.

Like most software and applications, Apple Music is also prone to errors and technical problems. If you want to know more about the Apple Music not working problem, you have come to the right article. We will be discussing techniques and methods that will surely help you, avoidance in order for you to be able not to encounter it again will also be discussed here.

Contents Guide Part 1. Common Ways to Fix Apple Music Not Playing Songs IssuePart 2. How to Fix Apple Music Not Playing Songs on Mac?Part 3. How to Fix Apple Music Not Playing Songs on Windows?Part 4. Bonus Tip: Alternatives to Fix Apple Music Not Playing SongsTo Summarize Everything

Part 1. Common Ways to Fix Apple Music Not Playing Songs Issue

We can view many feedback from users that their Apple Music app won't work, which causes lots of inconvenience to them. Generally, many things can cause Apple Music not running properly. Here we will show you practical methods to fix Apple Music not playing songs issue.

Restart the Apple Music Application

It’s always best to start with the easy stuff, nothing is easier than shutting down the Music app and re-opening it. In order to refresh the application, you could start force quitting the application and launching it again to see if it will work. If it does not work, you could also try to restart the device you use.

Update the Apple Music Application

Like any other application, Apple Music is not an exception when it comes to fixing the bug and improving the application into a more improved and updated version. One of the possible reasons for the Apple Music not working problem could be because your application on your computer or mobile device is already out of date. You can get the latest version from Google Play Store, Apple App Store or Apple Music's offcial website.

Update Apple Music Application

Try Checking Your Internet Connection

In order for you to be able to connect to Apple Music, you must have a stable internet connection. Having an unstable internet connection may be one of the reasons why you cannot connect your Apple Music account. You could re-connect your device to the new network, or you could switch to celluar data on your phone and check if Apple Music app will try to connect once more.

Check Your Apple Music Subscription

Unlike Spotify, Apple Music doesn't offer free tier. With all the subscriptions people have these days, it can be easy to overlook renewing something. If your subscription ends or is canceled, you won’t be able to play music. You should check is whether you currently have an active Apple Music subscription via the guide of how do check Apple Music subscription here.

Check Your Apple Music Subscription

Turn on Sync Library

One of the possible reasons for the Apple Music not working problem could be the synchronization process. Make sure you have turned on the iCloud Music Library. To do this, follow these steps:

On your iPhone or iPad, make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription. Go to Settings > Music. Turn on Sync Library.

On your Mac computer, open the Apple Music application. Then tap Settings > Preferences on the menu. You will see the “Sync Library” on the General options, click OK. Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.

Turn On Sync Library

In iTunes for Windows, Sync Library is called iCloud Music Library. In the iTunes app on your PC, sign in to the iTunes Store with the same Apple ID you used to set up iCloud Music Library on your first computer. Choose Edit > Preferences, then click General. Select the iCloud Music Library.

Check if Apple Music Is Down

If your internet connection is fine, then there’s a good chance the problem is at Apple’s end. The best way to find out is to go to Apple’s System Status page. This gives you the current status of each Apple service — red means it’s down, and green means it’s fine.

Part 2. How to Fix Apple Music Not Playing Songs on Mac?

Apple Music is a successor of iTunes, starting with macOS Catalina in 2019. Here are the methods that you can try whenever you encounter a problem while using your Apple Music account on your Mac computer.

Update the macOS

It is a must to check if your OS is updated, like other applications Apple Music might not work if the OS of the computer that you are using is not up to date. Sometimes, Apple OS update on devices also affects the applications installed on the device. Here are the things that you need to do whenever you encountered the said problem.

Update The MacOS

Storage Check

Lack of storage space could be one of the reasons for Apple Music not working problem. It just doesn’t have enough space to do it and create more cache! Check out the points that you can do when you encounter the said situation. You can delete some files or folders you don't need, or go to the Application folder and delete some apps there.

Part 3. How to Fix Apple Music Not Playing Songs on Windows?

If you have encountered problems in using the Apple Music application on your Windows computer and you are tremendously worried that you may not be able to listen to your most favorite and wanted songs, worry no more. We will share with you methods that you can use for you to be able to use your Apple Music on your personal computers.

Update Computer

Maybe one of the reasons for the Apple Music not playing song problem on your personal computer is because your version of Windows OS is not updated. You can start the troubleshooting by updating your software.

Run the Software as the Administrator.

Windows has a lot of software updates every time. These updates can somehow affect or modify the default settings of your computer. These can also restrict iTunes or Apple Music app from interfering with other areas of your personal computer which could be the reason for the Apple Music not playing song problem.

Part 4. Bonus Tip: Alternatives to Fix Apple Music Not Playing Songs

If you are an avid fan of music, and you do not want to encounter any problem like Apple Music not working using your Apple Music application for the rest of your life, we have the best option for you! So, if you are looking for an excellent tool that will cast your worries away and can give you all the happiness listening to your most favorite songs it a must to try the AMusicSoft Apple Music Converter.

AMusicSoft Apple Music Converter is the best professional converter that will help you save money, time, and effort. It is a very amazing professional converter that can convert all your files in just a matter of a few minutes. And you can convert not just one song but a whole album or a whole playlist in one go! AMusicSoft can convert the songs into supported formats of MP3, WAV, FLAC, AAC, AC3 and M4A. It is also a very amazing Apple Music and iTunes DRM removal tool that can help you remove technical restrictions in your media files in minutes. It is such an amazing tool!

Here is how to use AMusicSoft Apple Music Converter in converting and downloading tracks.

  • Have the application of AMusicSoft Apple Music Converter downloaded and installed on your device. Just navigate to the official website of AMusicSoft to proceed.

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  • Add the songs to convert by ticking on the selection box before every title you chose.

Add Apple Music to Amusicsoft

  • Choose the format of conversion and the destination folder as well.

Choose MP3 As The Output Format

  • Tap the Convert button and wait until the process is done.

Start Music Conversion

  • Lastly, download the converted songs from the Converted menu.

You could withdraw from your monthly subscription after downloading and converting your Apple Music songs to more accessible formats and saving them to an array of your devices forever! Yes! You read it right! AMusicSoft Apple Music Converter will turn your Apple Music playlists and albums into more accessible formats helping you cope with your everyday mood and stress.

To Summarize Everything

A music enthusiast will always look for ways where they can enjoy their love for music. So if you are a lover of Apple Music and their songs you could try the best professional converter, the AMusicSoft Apple Music Converter. It is a multi-talented professional converter that will surely give you all your needs when it comes to your media files.

We are hoping that this article has helped you solve the apple music not working problem. We are looking forward to your many happy days listening to your most favorite songs of all time.

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