9 Ways To Fix Apple Music Songs Greyed Out On iOS/Android/Mac

Written By Robert Fabry Last updated: January 25, 2024

As you using the Apple Music app, it is only normal to encounter different problems along the way. One of them that users met is about having some Apple Music songs greyed out on their devices. What are the possible causes behind the issue? Let us reveal the major factors behind why my songs on Apple Music greyed out, along with the corresponding actions to fix greyed out songs.

Contents Guide Part 1. Why Are My Songs Greyed Out on Apple Music?Part 2. 9 Ways to Fix Songs Greyed Out on Apple MusicPart 3. Bonus: Download Apple Music Songs to Avoid Grayed outPart 4. Conclusion

Part 1. Why Are My Songs Greyed Out on Apple Music?

Why are my Apple Music songs greyed out? It is best that we first figure out the possible reasons why we always get to receive such an error. It really can annoy you especially if you want to enjoy your music time. We have listed some of the most common reasons below. Check them out!

  • Apple Music Server Down: If Apple Music is down, you will also fail to access it and nothing can be loaded on Apple Music. So you might be facing the error like a lot of songs grayed out on Apple Music.
  • Weak/Poor Internet Connection: Apple Music is a web-based service that needs a stable network to load media content. If your device is lacking of WiFi or data connection, the Music app can't load your music library.
  • Sync Problem: Some songs might be possibly greyed out in your listening collection because they have not been synced properly in the device that you are using right now.
  • Availability of Music: Another reason that is high behind the songs grayed out in Apple Music is related to the availability of the songs in your region. Unfortunately, not all songs from the Apple Music app can be streamed in any country you are in. So, if your songs in Apple Music grayed out from your collection, then you already know one of the reasons to suspect.
  • Storage Space Has Been Run Out: If your device is running low on storage, especially for mobile devices, you might have a hard time downloading new songs. If the downloaded songs greyed out on your device, you have to check the storage space or disk of the device you used.

Part 2. 9 Ways to Fix Songs Greyed Out on Apple Music

After knowing the possible causes behind Apple Music songs on my device greyed out, let us now move on to the solutions to make in case this happens to you as well.

Method 1. Check Apple Music Server Status

Is Apple Music down? Users may be experiencing intermittent issues with this service, for example, Apple Music songs greyed out on your device. Rather than scrambling to search for a solution, you can just check the system status of Apple Music on your iPhone, iPad, Mac, or any other device.

Head to the Apple Support System Status page via the browser, and you’ll immediately see when a service or system is experiencing a problem, such as Apple Music. If the circle icon of Apple Music is green, everything is working fine. On iPhone, you will see the word Available. If it is shown in yellow or red, that service is facing an outage, and you will have to wait for it to be restored before you can load your songs.

Check Apple Music Server Status

Method 2. Check Your Internet

If Apple Music service is available currently, issues encountered are usually caused by poor internet connection. So, if some of the songs that you have in your library are being greyed out, then your network may be behind all of this. If you find the network is poor, switch to a different WiFi with a strong signal, or cellular data (for mobile users), and vice versa. You can also restart the router when you are at home or office.

Check Your Internet

Method 3. Sync Your Apple Music Library Again

Another factor to blame behind Apple Music songs greyed out on your iPhone, iPad, and Mac could be the failure to turn on the sync feature. You might have forgotten that the songs that you synced have been deleted already on the host device. So, once they are synced, they will be greyed out from the list. If this is the case for you, then you should activate the Sync Library feature. Before enabling the Sync Library feature, make sure the device that you're signed in with the same Apple ID that you use with your Apple Music subscription.

Turn on Sync Library on iPhone/iPad: Open the Settings app > Music. Turn on Sync Library.

Sync Library On iPhone

Turn on Sync Library on Mac: Run the Apple Music app. Choose Music > Settings > General tab. Select Sync Library and click OK. Wait for your music library to sync.

Sync Library On Mac

Tips: For more details, check our explainer on What Is Sync Library On Apple Music And iTunes.

Method 4. Check Your Apple Music Subscription

How do I fix greyed out songs on Apple Music? If you cancel your subscription to Apple Music or iTunes Match, your music library is removed from all of your devices. Any music, including playlists, that you added or downloaded from the Apple Music catalog is also removed. To fix the issue, you should renew your Apple Music subscription in time to access your music again.

Check Your Apple Music Subscription

Related Topics: In October 2022, Apple raised monthly prices for Apple Music subscription plans. The Apple Music Voice plan is also no longer available for use as it was discontinued in 2023. Can you still afford the cost of a music streaming service? See our guide here to Get Apple Music Free.

Method 5. Reauthorize Your Computer

If you already had the Sync Library option enabled with an active Apple Music Subscription, but you are still experiencing the issue of Apple Music songs greyed out, then the problem could be about the authorization of your computer. So, you have to reauthorize your computer then. For that, check out the steps below.

Step 1. Launch the Apple Music app on your computer. Upon opening your device, choose Account from the menu bar on your Mac.

Step 2. Right after that, select Deauthorize This Computer option. This will be followed by signing out of your account. Once done, turn off the Apple Music app and open it again a few seconds later.

Step 3. Then sign in with your account credentials and begin authorizing your computer again.

Authorize Or Deauthorize Your Mac

Method 6. Make Sure You Have Enough Storage Space

If you can't listen to some songs on Apple Music, there might be a problem with your storage space. If your drive is full (or nearly full), there won’t be space for Apple Music to save the songs. You can dig into the Settings on your computer or mobile device to check how much free space you have. If you're running out of it, you can delete some unneeded apps or files from your device to free up storage space.

Method 7. Check Apple Music Download Limit

Apple Music‌ only allows users to download 100,000 tracks on devices. If you see that downloaded songs greyed out, you may double-check if you are within the download limits of Apple Music‌. If you have exceeded this limit, you can delete the downloaded songs you don’t listen to anymore. Then, you can restore the greyed-out music you may want at the moment.

Check Apple Music Download Limit

Tips: If you don't want to lose all your music collection, you can backup your music on an external device before deleting it. To back up Apple Music without limits, AMusicSoft Spotify Music Converter is a great choice, which we will share in the next part.

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Method 8. Update Your Apple Music Application

Apple Music app on your device may have updates and improved service you have missed. If you have an older version of the app, you may experience the issue. So what you need to do is to go to the App Store if you are using a macOS or iOS device and look for a possible update. For Android users, check your Google Play Store.

Method 9. Connect with Apple Support Team

If the solutions above don’t resolve the issue, it is irritating. As a last resort, you can reach out to Apple’s tech support team to solve your issue. Another way to get more help is to post a detailed message on the Apple Community like why are songs on Apple Music greyed out. Many Apple users can help you a lot.

Part 3. Bonus: Download Apple Music Songs to Avoid Grayed out

The problem about Apple Music songs greyed out could be experienced anytime and this is something that cannot be avoided permanently by following the procedures above. This means that the solutions given are kind of useful but they are not permanent solutions that can get rid of Apple Music errors. So, with that being said, you must use a music converter and downloader to save a copy of them on your device.

The best tool that I would recommend using is AMusicSoft Apple Music Converter. As long as the music files from Apple Music are not DRM-protected anymore, then everything that you want to do with your music will be attainable. Fortunately, Apple music DRM removal is one of the skills of AMusicSoft. It can remove DRM from Apple Music files at 5X faster speed while keeping ID tags from original songs after conversion. Apart from the DRM removal feature, it also supports multiple audio formats that are accessible on many devices. You can choose from MP3, WAV, FLAC, AAC, and M4A. After downloading these copies, playing these files on any device that you want would be possible. You can also share these songs with your friends! No worry about the music grey out from Apple Music anymore!

Step 1. To start with the process, you should download the application first. Open your browser and navigate to the website of AMusicSoft. From here, select the Download button under Apple Music Converter. Right after the complete download of the app, you should proceed then with the installation process.

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Step 2. Now, add the music files to back up by dragging and dropping them into the program’s main interface.

Drag And Drop Songs Files To The Program

Step 3. Then select now any format that you want to utilize for conversion. The output folder must be chosen as well. You may also adjust the settings of conversion to achieve the results that you want.

Select The Output Format And Output Folder

Step 4. If you are done, select the Convert button that is placed below and wait until the whole process is finished.

Tap On Convert Button

Step 5. Finally, after some minutes, you may now download the resulting files by getting them from the Finished menu above. Now your songs are DRM free which means that you can store Apple Music songs on any device you want and they won't be greyed out anymore!

Part 4. Conclusion

As you can see, there were a lot of possible reasons why Apple Music songs greyed out issue is being encountered. There are also a lot of corresponding solutions to try once this issue is experienced. But since they can just temporarily solve the problem, you can definitely encounter the same problem again. So, you must use AMusicSoft Apple Music Converter to permanently solve this, which can download and convert the songs into accessible formats.

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