How To Fix Spotify Black Screen On iOS/Android/ Mac/Windows?

Written By Robert Fabry Last updated: August 11, 2025

Spotify is a famous music streaming service that allows users to access its service with a free or paid account. However, there is much feedback from music fans on the web as to why their Spotify black screen suddenly, which causes lots of inconvenience to them. Generally, many things can cause Spotify to show a black screen. In this post, we will list some reasons for it and show you practical methods to fix this issue. Follow this guide to recover your music experience!

Contents Guide Why Spotify Shows Black Screen on Your Device?Method 1. Check Spotify Server StatusMethod 2. Check Internet ConnectionMethod 3. Clear Cache DataMethod 4. Update Spotify AppMethod 5. Play Spotify on Other Music PlayersSolution 6. Disable Hardware AccelerationSolution 7. Allow Spotify Through FirewallConclusion

Why Spotify Shows Black Screen on Your Device?

Why does your Spotify black screen suddenly? The black screen issue on Spotify can occur on both computers and mobile devices due to various reasons. Here are some common causes:

  • Spotify is down
  • Outdated or incompatible Spotify app
  • Network issues
  • Cache and data conflicts
  • Hardware limitations
  • ...

Fixing the black screen issue on Spotify on your computer or mobile device requires different methods. Here are some effective solutions along with the steps to implement them:

Method 1. Check Spotify Server Status

Before getting started, you should verify that the issue is not from Spotify’s server. You can visit an account called @SpotifyStatus on Twitter to check about Spotify's current status. You can also check another official account @SpotifyCares. Plus, some third-party services like Downdetector allow you to check if Spotify is experiencing a problem. If the service is facing an outage, you will have to wait for it to be restored before you can run your Spotify app.

Check Spotify Server Status

Method 2. Check Internet Connection

One of the main reasons why does your Spotify black screen suddenly is the issue of internet connection. If you have problems with the network connection, the app won’t be loaded smoothly on your device. So you can try to run other apps on your device to test if the internet connection is stable. If you find the signal is weak, switch to a different WiFi or data (for mobile users), and vice versa. You can also restart the router when you are at home or office. Some VPN settings restrict access to certain services. You can disable the VPN.

Method 3. Clear Cache Data

It’s worth noting that some devices have limited storage space, especially mobile phones. So, when you keep adding new data, the device eventually runs out of storage space and causes an app black screen issue. One of the ways to avoid this situation is to free up storage space by permanently deleting unnecessary files. Usually, videos and apps occupy most of the storage space. So, it would be better to delete a few of these items so that you can make room for running the Spotify app.

You can also get rid of the cache from Spotify and free up some storage space on your device. If you’re facing a problem with Spotify, you can try clearing the cache that it occupies. Don’t worry, deleting the cache from Spotify will not remove any downloads.

Clear Cache Data

Related Topics: How To Clear Spotify Cache On Mac/Windows/Android/iPhone

Method 4. Update Spotify App

As you can notice, most of the time a new version of the Spotify app is released, and the former version will soon start experiencing some unusual errors and bugs that keep the application getting slower or Spotify black screen. If it seems that the case is the same for you, then it is a sign to start updating your current application and get the newest version.

Make sure that you have a stable internet connection before starting the upgrade. So what you need to do is to go to the Play Store or App Store if you are using an Android, iOS, or macOS device and look for a possible update. For Windows users, please check for updates from the Microsoft Store.

Update Spotify App

Method 5. Play Spotify on Other Music Players

If the methods given above were tried but did not result in any reliable effect to solving Spotify black screen problem, the only way left for you to avoid it from happening is to discontinue using the Spotify app. But since you really love the music from the streaming platform, you cannot just let go of it easily. To tell you the good news, even without the Spotify app, you can continue playing your favorite music through the help of a professional music converter that can reliably do the procedures of downloading and converting music into different output formats.

For free users, there is no way to download music from Spotify. But with the help of a professional converter, AMusicSoft Spotify Music Converter, all users can download music from Spotify and play it continuously. It can also make protected songs unprotected by removing DRM from Spotify at 5X faster speed while keeping ID tags from original songs after conversion. AMusicSoft provides common output format options including MP3, M4A, FLAC, WAV, AIFF, AAC, and ALAC. With songs in a normal format, you can easily share, edit or transfer them. In this way, you won’t need to access the application ever or connect your device to the internet to listen to Spotify offline.

Step 1. Start by downloading and installing AMusicSoft Spotify Music Converter on your computer. Rest assured, it works seamlessly on both Windows and macOS platforms.

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Step 2. Launch the converter and sign in to your Spotify account using your login credentials. Browse through your extensive Spotify library within the converter and handpick the songs or albums you wish to convert. Alternatively, you can easily drag and drop them directly into the converter's user-friendly interface.

Add Spotify Music To AMusicSoft

Step 3. Now, simply select the output format, set the bit rate and sample rate, as well as the conversion speed according to your requirements.

Set The Output Format

Step 4. Click the "Convert" button. AMusicSoft Spotify Music Converter will help you remove DRM from Spotify immediately by batch converting them with 5X quick speed.

Convert Spotify Music To MP3

Just wait for the process to be completed patiently. Now you have downloaded DRM-free music on your Windows or Mac computer, you can play them on any music player for offline listening, or transfer converted songs to other devices for streaming, such as smart TVs, smart speakers, or portable music players.

You may be interested: 5 Best Portable Spotify Player MP3 Devices

Solution 6. Disable Hardware Acceleration

Why does Spotify black screen on your computer? Did you disable hardware acceleration on the desktop app? When you're running the desktop version of Spotify for Windows or macOS, hardware acceleration is a setting that moves the application from "general processing," where it runs tasks solely using the software and the processor itself, to maximizing specialized units on your computer.

If it is disabled, it might cause Spotify to load slower than usual, resulting in the temporary display of a black screen. In this case, you can enable hardware acceleration for the Spotify desktop app.

Disable Spotify Hardware Acceleration

However, there are some things to be wary of. If you're running Spotify on older hardware with underpowered GPUs, then you may want to leave it off. There have been many reports of hardware acceleration messing with playback and stability on older computers, likely because Spotify is struggling with allocating certain tasks to the GPU. Having hardware acceleration off might make it slightly sluggish but probably more stable.

Solution 7. Allow Spotify Through Firewall

Sometimes your firewall settings might cause Spotify to show a black screen. Once you previously set a firewall rule that blocks apps like Spotify, you may need to reconfigure it to allow the music service through.

Allow Spotify Through Firewall

Conclusion

In conclusion, understanding how to solve the Spotify black screen issue is essential for uninterrupted music enjoyment. However, for a seamless Spotify experience anytime and anywhere, consider utilizing AMusicSoft Spotify Music Converter. With its powerful features, it enables you to convert and download Spotify music into various formats, ensuring you can enjoy your favorite tracks offline without limitations. Embrace the freedom of music with AMusicSoft Spotify Music Converter today.

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