Fixed: Spotify On PS4 Not Working [Solutions Updated]

Written By Robert Fabry Last updated: December 1, 2023

In 2015, Sony partnered with Spotify to launch a PlayStation streaming service, which will give users access to over 100 million songs and 4 billion playlists, all powered by Spotify. You can also play Spotify songs in the background while playing games on PS4 or PS5, enabling you to soundtrack your gaming sessions. However, sometimes users have difficulty when playing Spotify on PS4 or PS5, for example, Spotify on PS4 not working.

Why is Spotify not working on PS4 or PS5? How to fix PS4 Spotify not working? In this guide, we will share more solutions with you to solve the problem. So bring out your PlayStation devices, then start following the listed methods to fix your problem and play Spotify on PlayStation again.

Contents Guide Part 1. Why Is Spotify Not Working on PS4/PS5?Part 2. How to Fix Spotify Not Working on PS4 Problem?Part 3. Bonus: Ultimate Way to Fix Spotify Not Working on PS4/PS5Part 4. Conclusion

Part 1. Why Is Spotify Not Working on PS4/PS5?

Are you experiencing difficulties getting Spotify on PS4 or PS5? You're not the only one, to be sure. Why is Spotify not working or loading on PS4 or PS5? It could have been due to several factors, such as:

  • Unstable Internet Connection
  • A Problem with the Server for Spotify or PSN
  • Issues with PlayStation OS
  • Outdated/Crash Spotify App
  • Issues with Spotify Account

The above reasons are some of the factors that cause Spotify on PS4 not working. Bear in mind that there are a whole lot of different issues that can occur with Spotify on the PlayStation device. In the following part, we’ve collected solutions for PlayStation players that you can try.

Part 2. How to Fix Spotify Not Working on PS4 Problem?

If you are one of the users who are encountering dilemmas like PS5 or PS4 Spotify not working, here are the solutions that we have for you. You can choose which you think will help or work for you.

Solution 1: Check Your Internet Connection

As previously stated, if your internet connection is having issues, Spotify on PS4 or PS5 will not work and load. A stable and strong internet connection is necessary to play any online game or app on PlayStation devices. You have to make sure your PS4 or PS5 is linked to a good network appropriately. If you are using Wi-Fi, be sure you are using the correct Wi-Fi password. You can also re-enter it on your PS4 to see if that refreshes your connection. If necessary, you can restart your router.

Check PS4 Internet Connection

Solution 2: Check PSN Server Status

Why is Spotify on PS4 not working? If the PSN server is offline for maintenance or outage, you will not be able to use the game console’s online features. Apps on PlayStation devices like Spotify also won’t be able to work on your PS4 or PS5. To fix Spotify not working on PS4 or PS5, one of the basic things that you must do is to check the PSN server status. PSN server issues are usually fixed within a period and don’t usually take long. If there’s a particular issue that affects apps on the PlayStation Network, Sony usually gives a timeframe of when the outage is estimated to be fixed.

Solution 3: Check Spotify Server Status

If there is no issue with the PSN servers, you can also check Spotify server status separately. Sometimes, bugs with the Spotify server prevent the app from connecting and playing songs or podcasts on a certain platform like PlayStation. To fix the PS4 Spotify not working issue, you can check the status of the Spotify server by visiting the official Twitter account @SpotifyStatus, which publishes real-time information about possible malfunctions in the service. If the Spotify server is down, you will have to wait for it to be restored before you can use the application normally. See How To Check Spotify Server Status And Problems >>

Check Spotify Server Status

Solution 4: Update OS of PS4 and PS5

Sometimes, the PS4 Spotify not working error users are getting caused by outdated system software of their PlayStation devices. The latest PS4 and PS5 updates can improve system performance to make sure that apps like Spotify can run smoothly in it. How to update the PS5 or PS4 console system software? Here is how:

  1. Go to Settings > System on your PS4 or PS5.
  2. Select System Software > System Software Update and Settings. Update Available appears if a newer version is available.
  3. Select Update System Software to update.

Update OS Of PS4

Solution 5: Update the Spotify App

If the solution of updating PlayStation's OS doesn't work, the issue may be due to a problem with the Spotify app itself, which may be corrupt or outdated. In this case, the most radical solution for Spotify on PS4 not working is to update the Spotify application on your PlayStation 4 console. You can also delete and reinstall the Spotify app if you’re positive that there are no server issues and your internet connection at home is working properly.

Solution 6: Reconnect Your Spotify Account

Why is Spotify not working on PS5 or PS4? This error might happen because you have logged in to Spotify with your other account. Thus, simply log out of Spotify and all user accounts on the PlayStation console, then activate Spotify on a specific PlayStation account. Here, we will take you through the steps to reconnect your account:

  1. Click the Settings tab from the top right of the screen.
  2. Then click the Users and Accounts tab from the menu.
  3. Click the linked Services tab from the left side panel and choose Spotify.
  4. Now you need to unlink your account from the Spotify tab and re-link it back to your PlayStation.
  5. After that, give access to your Spotify account and check whether the issue is resolved.

Reconnect PS4 Spotify Account

Solution 7: Restart Your PlayStation 4/5

You can also try rebooting your PlayStation device to renew it if Spotify on PS4 not working. This is usually enough to remove minor bugs in apps on a PlayStation device. Here’s what you need to do:

  1. Press the PS4/5 button on your controller to access the quick menu.
  2. Select Power Supply > Turn off the console.
  3. Wait a few seconds, then turn the console back on by pressing the power supply button.
  4. Open the Spotify app and check if the bug is fixed.

Solution 8: Use Another DNS

If restarting the PlayStation did not help, consider changing the DNS server on your console and see if that will fix the issue. Sometimes, ISP-provided DNS servers may go down or cause slow browsing issues. Try to see if using a third-party DNS server such as the free Google DNS will help.

Part 3. Bonus: Ultimate Way to Fix Spotify Not Working on PS4/PS5

If none of the previous methods work and Spotify on PS4 not working all the time, you can try to upload your Spotify playlists to a USB drive since PlayStation's system allows users to play music files from a USB storage device using Media Player. Which music file format is supported by PS4 and PS5? You can play FLAC, MP3, and AAC (M4A) files on PlayStation.

However, Spotify uses Ogg Vorbis format, which has applied DRM encryption protection to all tracks. It means that you can't transfer and play downloaded songs on unauthorized devices like PS4 and PS5. To remove DRM from Spotify and download songs, playlists, and albums to an audio format compatible with PS4, the best way to do is using AMusicSoft Spotify Music Converter.

When you download content from Spotify using AMusicSoft Spotify Music Converter, the DRM will be removed while the ID3 tags are kept. No Spotify Premium is required. You may convert Spotify songs to MP3 files using this freeware. You can also export to additional file formats including MP4, AAC, WAV, and FLAC. So transferring the MP3 Spotify music files to your USB drive for streaming on PS4/PS5 will be a breeze. Now, you don't have to worry about playback issues like Spotify on PS4 not working. This program is one of the fastest converting tools with a 5x conversion speed compared to others.

Simply click on the "Free Download" button to download and install this powerful software on your Windows or Mac computer. Use AMusicSoft Spotify Music Converter to download DRM-free Spotify for playing music on PS4/PS5!

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Download Spotify Music for PS4/PS5 Without Premium

Step 1: Add all the chosen Spotify songs to convert. This can be done by copying and pasting the link of songs into the converter. Alternatively, just drag and drop the songs into AMusicSoft.

Add Spotify Music To AMusicSoft

Step 2: To play Spotify on PS4/PS5, select the MP3 format among the options available. Aside from MP3, you can also get the formats of FLAC, or AAC.

Convert Music To MP3

Step 3: Then tap the Convert button and wait for a while until the process is done. Select the Converted tab and see all the converted songs that are ready for download.

Convert Spotify Music To MP3

Now you have the MP3 music for PS4/PS5 from Spotify, you can add it to your USB drive from your computer. You can also add these converted music to other popular game consoles to stream offline, such as Xbox, Nintendo Switch, Steam Deck, etc.

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By plugging in the USB connection and copying the music files to your PS4/PS5 folder, you may now enjoy Spotify playlists in the background without interrupting games, the Internet Browser, or other applications. Here is how:

Play Spotify Music from USB Drive on PS4/PS5

  1. Plug the USB drive into your PS4/PS5. Your PlayStation device should recognize it within a few seconds.
  2. When your Media Player app is open, you’ll see the USB stick as an available device.
  3. Select the files you want to listen to on your PS4 while gaming. Alternatively, if you have plenty of files saved in the folder, you can press the “Options” menu, and then choose the “Play” button. By doing all, all those the folder has will be played.

Play Spotify From USB On PS4

Part 4. Conclusion

Why is Spotify on PS4 not working? In case you run into this problem, you can attempt the remedies we've offered in this article. However, if you want to avoid playback issues forever like PS4 Spotify not working error, you can converte Spotify music and save them to your USB. Because the music is saved into your USB device, you won't have to worry about losing your connection while playing music on PlayStation device. Then AMusicSoft Spotify Music Converter is the best converter we can offer.

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