8 Quick Fixes For Spotify Stuck In Offline Mode Issue

Written By Robert Fabry Last updated: January 9, 2024

In Spotify, whether you use the service for free or via a Premium subscription, as long as you have a stable internet connection, you can stream music anytime. However, Spotify also encounters errors at unexpected times. One of them is about Spotify stuck in offline mode even when you 100% have a WiFi connection and cellular data. Why is my Spotify saying it's offline? Every time you get into a situation, where you are playing Spotify music failed when the stable network is connected, you must be feeling quite pissed off. Check out below the fixes that you can do to get rid of the mentioned issue.

Contents Guide Part 1. Why Does Spotify Say Offline Even if Connected to Internet?Part 2. 8 Solutions to Fix Spotify App Is Stuck in OfflinePart 3. Bonus Tips: Listen to Spotify Offline without PremiumPart 4. Summary

Part 1. Why Does Spotify Say Offline Even if Connected to Internet?

I know the eagerness that you have right now to fix the issue of Spotify stuck in Offline mode, but before that, it is very important to study why you keep on getting such issues. Knowing about them will surely help in fixing the problem quickly. Check them out below.

Reasons Why Is Spotify Showing No Internet Connection

  • Offline Mode Feature Enabled: If you have switched to Offline mode and you forgot to deactivate it, then even if you are connected to WiFi, the application will still say that you are offline. As a result, you won’t be able to access the online servers.
  • Data Saving Mode Enabled: The reason why Spotify is stuck in Offline mode can also be caused by your device settings. The data-saving mode will help you a lot of your data while using the app online. Before turning the settings on, make sure that Spotify is not included in these applications, or else, it will surely confuse you as to why Spotify keeps saying offline though you have a WiFi connection.
  • Spotify Server Down: If the Spotify service is down, you will also fail to use it online because the Spotify app on your device is losing connection.
  • Firewall Blocking Settings: The firewall settings on computer are useful in many ways. The best that it could serve is blocking the malicious content. If Spotify was blocked, then you cannot access it using your current internet and that would probably answer why is Spotify stuck in offline mode.
  • Weak Internet Connection: In Spotify, you must have a very strong or fast-speed internet connection to load and play the songs. If you use shared or public WiFi, it will limit the speed of your visit to online services. The same goes for the usage of unstable mobile data.

These are some possible reasons why Spotify says I'm offline but I'm not, you can check these ones to be able to know the root cause and proceed to the best possible solution. Let’s move toward its solution!

Part 2. 8 Solutions to Fix Spotify App Is Stuck in Offline

Whenever you get your Spotify says offline problem, what are your options to fix this issue quickly and efficiently? See the list below.

Solution 1. Have The Firewall Settings Disabled

One of the common reasons why Spotify stuck in offline mode on your Windows/Mac computer is because the firewall setting on the computer is blocking the Spotify app. It usually happens when the firewall sees Spotify as a threat to the network then it will automatically block its connection. You can try to temporarily disable the firewall and see if Spotify works well. Here is how to do it.

To fix Spotify offline issue on Windows, go to System and Security in the Control Panel > Windows Defender Firewall > Allowed apps and choose Change Settings. Then, next to Spotify, check the box. Finally, press the OK button.

Disabled Spotify Firewall Settings

To fix Spotify offline issue on Mac, launch the Firewall and click the lock symbol. Click Advanced to open a firewall security dialog box. Then click the plus button to the right. Later, choose Spotify from the dialog box and press Add.

Turn Off Spotify Firewall Settings

Solution 2. Disable Offline Mode

As a Premium user of Spotify, you can use the Offline mode feature. But keep in mind that once you are set on this mode, all that you can access are your downloads which means that the server cannot be used to explore for new songs even if you are WIFI connected. So, the easy answer to that is to turn this feature off.

Related Topics: How To Turn Off Offline Mode On Spotify >>

Disable Spotify Offline Mode

Solution 3. Check Your Internet Connection

The third solution for fixing Spotify says you are offline is checking the internet connection on your device. You should have a strong and stable WiFi connection/cellular data if you are using online mode and listening to music. Even though you are well secured that you have a stable internet connection it would also be best to check it to ensure the problem is fixed successfully.

On Windows and Mac, you can try with a different WiFi. If you’re using your home WiFi, restart the router. If Spotify keeps saying offline on iPhone/Android, you can switch WiFi to mobile data and vice versa. Some shared or public networks, such as schools/offices restrict access to certain services. You can contact the IT department to check for restrictions.

Solution 4. Turn off Data Saver for Spotify

It can happen that Spotify stuck in offline mode on your mobile phone if you did not allow Spotify app to use the data while it is in the background. The Data Saver feature on the Spotify app will only stream at a low rate when streaming over the data usage. To check if Data Saver mode is enabled, follow these steps.

  1. To start, launch Spotify on your mobile device.
  2. Now, tap on the Settings icon at the top right corner.
  3. In the Settings page, tap on Data Saver.
  4. If your Data Saver is off, toggle it on to to be able to allow Spotify to use your data while in the background.

Data Saver For Spotify

Solution 5. Deactivate the Power Saving Mode

As tackled, the Power Saving mode on mobile devices will keep your data consumption controlled at all times when you stream music online. So, if you’ve decided to use the Spotify app using data, make sure that Spotify is not included in this list. So, you have to recheck if Spotify has been part of that or not.

To turn off Power Saving mode on Android: Open your Android device and then go to Settings > Apps, and then choose the Manage Apps option, you have to look for Spotify to be able to continue. Then you have to scroll down until you see the battery saver option, and then you have to set the background settings to the No Restrictions option.

Spotify Power Saving Mode

To turn off Low Power Mode on iOS: Open Settings on your iOS device. Scroll down and tap on Battery. Here, turn off the toggle for Low Power Mode.

Solution 6. Check Spotify Server Status

We can also check the Spotify server status separately if Spotify stuck in offline mode all the time. Sometimes, bugs with the Spotify server will disconnect the Spotify account. You can check the status of the Spotify server by visiting the official Twitter account @SpotifyStatus, which publishes real-time information about possible malfunctions in the service. If the Spotify server is down, you will have to wait for it to be restored before you can download music from Spotify normally. See How To Check Spotify Server Status And Problems >>

Check Spotify Server Status

Solution 7. Update Your Spotify Application

Spotify may have updates you have missed. They want to improve the service given to users. If you have an older version of the app, you may experience the issue of Spotify saying "No internet connection available". So what you need to do is to go to the Play Store or App Store if you are using an Android or iOS device and look for a possible update.

Update Your Spotify Application

Solution 8. Ask for Spotify Support

If the problem persists, contact Spotify support for further assistance. They may be able to provide additional troubleshooting steps or offer a solution to the problem. Spotify provides a few alternatives to contacting: Help Center, Spotify Community, and Contact by email or chat.

Part 3. Bonus Tips: Listen to Spotify Offline without Premium

Now you have knew how to fix Spotify stuck in Offline mode issue, but the thing always goes uncontrollably. You might have other Spotify issues which can be super annoying such as Spotify not being on lock screen, Spotify local files not showing, Spotify not working, app errors, accidental cleaning, and so on. The best way to prevent yourself from encountering the error over and over again is to make all of the songs you want available offline.

This might sound hard and full of hassle, but it actually isn’t through the help of AMusicSoft Spotify Music Converter. Yes, AMusicSoft can make everything easier through its designed features that everyone would love, for sure. It has download and conversion skills, it works 5x faster, it can produce the best quality of sound and it can remove the DRM protection from Spotify music. AMusicSoft also has a very neat interface that is simple and easy to use and it will allow you to use any device you want to enjoy the downloads. This is possible because the formats it supports can all be played on multiple devices. The formats include MP3, FLAC, WAV, AAC, AC3 and M4A.

No Spotify Premium is required! Simply click on the "Free Download" button to download and install this powerful software on your Windows or Mac computer. Use AMusicSoft Spotify Music Converter to download as many songs as you want for playing on any device.

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Download Spotify Music for Offline Playing via AMusicSoft

Step 1. Once installed, launch the tool and start adding all the files that you wanted to convert. The AMusicSoft Spotify Music Converter supports multiple conversions so, you can add bulk music files if you want or need them.

Add Your Files To The Program

Step 2. Choose the format of the file that you wanted or needed to have. Once the format type is chosen, proceed in creating a folder where the files will be saved once the process of conversion is finally completed.

Select The File Format

Step 3. Click Convert in order to convert the songs you want to grab from Spotify. You will have to wait, but this will only take a little while.

Convert Your Music Files

Step 4. Now you can click the "View Output Folder" to get MP3 songs. Then, you can transfer the songs to any device and listen to them whenever you want without being bothered by the "Spotify says offline when Wi-Fi connected" issue.

View The Converted Files

Part 4. Summary

For the quick summary, it is more advised to understand first the issue of Spotify stuck in Offline mode, like what are the factors causing them in order to fix it faster. If you are having a hard time to determine the problem, I’ve listed above some of the most common reasons behind as well as the simple fixes that you may follow. Most importantly, the best option to try is AMusicSoft Spotify Music Converter, which will definitely allow you to experience the best on Spotify.

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